From: boonyam lim <boonyamlim@yahoo.com>
Subject: notification event
To: itsm@otrs.org
Date: Wednesday, August 5, 2009, 1:41 AM

Hi all   i have created a notification event based when a ticket is "new", i thought i supposed to receive one notification but i have received 4 instead, may i know how to troubleshoot ?   otrs@www.dvm.com.my [Ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB  otrs@www.dvm.com.my [Ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB  otrs@www.dvm.com.my [Ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB  otrs@localhost Re: [Ticket#1000035] Support Ticket Created Tue 4/8/2009 5:16 PM 1 KB