We have done some developments to check and compare CMDB and Baseline changes via Monitoring with Nagios. Also we have inventoried Devices with OCS Inventory and compare the results against CMDB.
So based on that you can possibly develop some scripts to read information from MS SCCM and compare data to CMDB and if something has changed then you can update your CMDB. All that can be done via rpc with OTRS API.
Regards
+1
I don't think there are other possibilities atm.
BR,
Cyrille
Le 14/09/2012 09:58, Bjørn Gustav Baklid a écrit :
Perhaps you could create a script that runs daily, which runs an export from MS SCCM and import the CSV to the CMDB.
---
Regards
Bjørn Gustav Baklid
Fra: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] På vegne av David Castro
Sendt: 13. september 2012 21:09
Til: OTRS::ITSM User questions and discussions
Emne: Re: [itsm] CMDB auto synconization with MS SCCM
I was refering to do it automaticaly.
El 13/09/2012 15:19, "Edwind Richzendy Contreras Soto" <richzendy@gmail.com> escribió:
2012/9/13 David Castro <daviz.castro@gmail.com>:
> Hello all,
>
> I'm evaluating the possibility to install OTRS ITSM in my organization. We
> use MS SCCM for the asset management. Is there any integration between otrs
> and sccm? We need that the changes in sccm are updated in otrs CMDB.
>
>
> Thanks
You can export our CMDB in CSV format?
>
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Cyrille Bollu
Belnet • ICT & Logistics
Louizalaan 231 Avenue Louise
Brussel 1050 Bruxelles
België • Belgique
T: +32 2 790 33 33
www.belnet.be
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