Hello, Thanks for the quick response but I still cannot install LinkObject2 because there is no LinkObject2 with release 1.2 or suitable release for ITSM 1.2. Let me explain current situation. OTRS : 2.3.3 ITSM : 1.2 There is no LinkObject2 release for installing under OTRS 2.3.3 with ITSM 1.2. The latest LinkObject2 release is 1.1.3 which requires ITSM 1.1 that requires OTRS 2.2. If there is LinkObject2 for ITSM 1.2, I could install, otherwise I cannot do anything. Any idea? Aysel -----Original Message----- From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of it-news (Josef Lahmer) Sent: 19 Ocak 2009 Pazartesi 15:00 To: OTRS::ITSM User questions and discussions Subject: Re: [itsm] Config Item and Location functionalities with ITSM 1.2.2.
I cannot find 1.2 versions from OTRS websites. As far as I understand from your mail, I should downgrade and upgrade ITSM. Am I right? no downgrade?!
have a look at: http://otrs.org/download/ "Download OTRS" (the 2.3.3 version) The addonpackage otrs::itsm has version 1.2 scrolling down to: "Download OTRS::ITSM 1.2" there are 2 different version numbers for otrs and the "otrs::itsm-packages" as like the FAQ-package has version 1.5.4 (for otrs 2.3.3) got me? ------------------------------------------------------------------------ -------- Ein schoner Buchrucken kann auch entzucken. Die gugler* Bindearten Kollektion ist da. 24 verschiedene und zum Teil au?ergewohnliche Bindearten verschaffen Uberblick und liefern wertvolle Ideen. Prasentiert in einer edlen, transparenten Acrylbox. Mehr Infos unter: http://www.gugler.at/shop/g-bindearten-kollektion.html gugler* denkt weiter. _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/