On Mo, Dez 10, 2007 at 04:05:33 -0800, Rico Corpuz wrote:
I am still getting the same error after running this. It is rather odd. We are currently making manual changes to the config file instead of using the web gui because of this.
Here is the results of SetPermissions.sh.
root@www /]# /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs apache SetPermissions.sh <$Revision: 1.31 $> - set OTRS file permissions Copyright (C) 2001-2006 OTRS GmbH, http://otrs.org/ Setting file permissions... chown -R apache:nogroup /opt/otrs chown: `apache:nogroup': invalid group chown: `apache:nogroup': invalid group chmod -R og+rw /opt/otrs chown otrs:nogroup /opt/otrs chown: `otrs:nogroup': invalid group chown otrs:nogroup /opt/otrs/.fetchmailrc chown: `otrs:nogroup': invalid group chmod 0600 /opt/otrs/.fetchmailrc chown otrs:nogroup /opt/otrs/.procmailrc chown: `otrs:nogroup': invalid group chmod 0644 /opt/otrs/.procmailrc chown otrs:nogroup /opt/otrs/.mailfilter chown: `otrs:nogroup': invalid group chmod 0600 /opt/otrs/.mailfilter chown -R otrs:nogroup /opt/otrs/var/ chown: `otrs:nogroup': invalid group chown -R apache:nogroup /opt/otrs/var/sessions/ chown: `apache:nogroup': invalid group touch && chown otrs:nogroup /opt/otrs/var/log/TicketCounter.log chown: `otrs:nogroup': invalid group chmod -R 775 /opt/otrs/bin/ (chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl (chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl (chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig
Try SetPermissions.sh /opt/otrs otrs apache apache apache And as mensioned before disable selinux please. Christian -- ((otrs)) :: OTRS AG :: Europaring 4 :: D- 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann