Hi Robin, currently the SOAP-Interface is not able to handle ITSM related stuff. But have you had a look on the ITSM Import/Export Module? Maybe this is what you need... Best regards, Udo On 11.05.2010 10:50, Robin Schroeder wrote:
Hello,
Is it possible to create a ConfigItem by using the SOAP Interface (rpc.pl) delivered with OTRS?
The reason I ask this is that we have a lot of ConfigItems in XML format from another software and we would like to write an import script for OTRS::ITSM.
Greetings, Robin Schroeder
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