We have multiple ITSM environments for system and acceptance testing and then production. I have created my CIs and Services and have linked them in their upstream and downstream relationships in the systems test environment. I can export/import the CIs to populate the next two environments, but I lose the relationships. Where are these links maintained and how can I preserve the relationships as I migrate through my environments? (without having to create them all over again)?
Best regards,
Jim
ITIL Process Manager
NCDOR
919-715-4932
919-696-0056 - cellular
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