Good day.<br><br>I am having a issue with OTRS ITSM, I have everything configured but I&#39;m not able to see the on the scroll down menu Service&amp;SLA from ticket generation the Services nor SLA.<br><br>I went to the Administration panel and inserted some, but still not appearing.<br>
<br>Gave a read on the Admin Manual but nothing.<br><br>Can someone help me out with this one ?<br><br>One more thing, I would like to enable the redirection from <a href="http://otrs.mydomain.com">http://otrs.mydomain.com</a> =&gt; <a href="http://otrs.mydomain.com/otrs/index.pl">http://otrs.mydomain.com/otrs/index.pl</a> I did not figured out yet how to do it.<br>
<br>I guess are 2 requests,<br><br>Thank you.<br><br>Jorge<br>