Hi,

I made the changes you said, but the translation about Master Ticket it has no effect.
The rest of translations work normally

Any idea why this is happening?

Regards.
Daniel.

Date: Wed, 11 Aug 2010 11:28:54 -0500
From: leonardo.certuche@itconsultores.com.co
To: itsm@otrs.org
Subject: Re: [itsm] Ticket Detalis (MasterSlave Field)

Hello,

Copy es.pm to es_Custom.pm, modify

package Kernel::Language::es;

as

package Kernel::Language::es_Custom;

Remove all translations you won't change and include all your custom translations there.


Leonardo Certuche
www.itconsultores.com.co


On 11 August 2010 11:09, DANIEL D'AGOSTINO <ddagosti@hotmail.com> wrote:
Hi,

When you display the ticket details, some ticket data appear in the right panel.
One of the data fields is the TicketMaster field.

I need to translate the field label and the content.
I tried to translate through the es.pm language file but it has no effect.
I tried also modifying the dtl file AgentTicketZoom but it didn't work.

¿Has anyone a suggestion about this?

Regards and thanks.
Daniel.


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