26 Dec
2007
26 Dec
'07
11:36 a.m.
Hi All, I just setup OTRS v2.2 I wish to enable the sending of email when a ticket is created/etc. (I have ticked/selected all the options I could see). The emails don't come through, and I found this in the logs: OTRS-CGI-10[25740]: [Notice][Kernel::System::Notification::NotificationGet] Can't find notification for Agent::NewTicket and ar_SA, try it again with en! Running Debian Sarge. Any help appreciated... I googled, but didn't find anything relevant. Thanks, Andrew