Hello,
would somebody be able to tell me if there is a way to remove successfull closed changes from the Changes -> Overview? I had a look in the Frontend::Agent::ViewChangeOverview but cannot find a way to change what appears in the overview(ALL). I am just thinking that after a while using OTRS there will an awful lot of changes and the successful ones will be too many to keep an overview. I do not want to permanently delete them, as there is a successful tab I don’t mind if I can have a look at them there.
The overview without the successful Changes would be much more helpful.
Regards Guenther
neosventures (GmbH)
Telephone: +49 (0) 89 2000 434 24
Mobile: +49 (0) 172 459 31 29
Fax: +49 (0) 89 2000 434 10
Email: guenther.wagner@neosventures.com
Website: www.neosventures.com
neos ventures GmbH
Sitz der Gesellschaft: München
HR München 157932
Landsbergerstrasse 155
80687 München
Germany