Hi, <br><br>the main purpose of a pending state is to wait for some external event to happen like cuatomer clarification or supplier response. In order to make this wait time-bound you set the pending date/time.<br><br>regards,<br>
Anton.<br><br><div class="gmail_quote">2009/5/19 boonyam lim <span dir="ltr">&lt;<a href="mailto:boonyamlim@yahoo.com">boonyamlim@yahoo.com</a>&gt;</span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<div>hi all</div>
<div> </div>
<div>What is the purpose of &quot;Set Pending&quot; ticket and &quot;Next State&quot; ?</div></td></tr></tbody></table><br>

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