there already have a otrs 2.4 admin manual. but sitll not release otrs-2,4.
http://doc.otrs.org/2.4/en/html/x48.html

it say that will release in  1 july,2009.

http://lists.otrs.org/pipermail/dev/2009-April/002113.html



2009/4/20 Fürtbauer Wolfgang <W.Fuertbauer@asamer.at>
Before getting the software  - where can I get a list of features coming up with 2.4?
 


Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Jeffery Chen Fan
Gesendet: Montag, 20. April 2009 09:13
An: OTRS::ITSM User questions and discussions; User questions and discussions about OTRS.
Betreff: [otrs] where i can get otrs 2.4

where i can get otrs 2.4..

I need some new feature. like bulk action.


--
Jeffery
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Jeffery
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