Nils,

 

Thanks, I just got that piece working just before I received your message. I am now getting the “Panic! No UserData!!!” error that I am working on.

 

I’m guessing it is something to do with the map, but not sure why yet.

 

Thanks for your guidance.

 

From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Nils Leideck - ITSM
Sent: Tuesday, January 05, 2010 2:34 PM
To: OTRS::ITSM User questions and discussions
Subject: Re: [itsm] Customer LDAP Sync/Login

 

Hi,

 

On 05.01.2010, at 19:57, Gerren Murphy wrote:



I have the agent login and sync process working via LDAP, but cannot get the customer login piece to work correctly. What am I missing to allow customers to login via LDAP? Thanks in advance.

 

your configuration just defines a customer data source but no customer authentication source.

I suggest to just open Defaults.pm and search for Customer::AuthModule ... there is an example for customer LDAP authentication.

 

Cheers, Nils

 


Nils Leideck

-- 
Nils Leideck
Senior Consultant

 

http://webint.cryptonode.de / a Fractal project

CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS 
at booth no. C37 in hall 2 from March 2-6, 2010!

 

 

 

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