Guyard Marc NIS wrote:
Yes thanks.
I've just read this in the otrs FAQ. I install the 1.2 actually. But this is a beta. Not a problem for me because I check the otrs 2.3.1 upgrade on non production server.
But do you know when the ITSM 1.2 Stable will be release ?
Cordialement,
*Marc GUYARD* Pôle Services Managés
tel. +33 1 30488296 m.guyard@orange-ftgroup.com mailto:m.guyard@orange-ftgroup.com Network Integration Services, 9 parc ariane -- bâtiment gaïa -- 78284 guyancourt cedex www.orange-business.com http://www.orange-business.com/
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*De :* itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] *De la part de* Manuel Hecht - OTRS AG *Envoyé :* mercredi 13 août 2008 10:08 *À :* 'OTRS::ITSM User questions and discussions' *Objet :* Re: [itsm] Otrs 2.3.1 and ITSM modules
Hi
That's correct!! OTRS::ITSM 1.1 works with OTRS 2.2 only!
You must use the OTRS::ITSM 1.2 packages with OTRS 2.3.
Mit freundlichen Grüßen
Manuel Hecht
((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18
http://www.otrs.com/ :: Communication with success!
*Von:* itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] *Im Auftrag von *Guyard Marc NIS *Gesendet:* Mittwoch, 13. August 2008 08:26 *An:* itsm@otrs.org *Betreff:* [itsm] Otrs 2.3.1 and ITSM modules
Hi,
I've test the new otrs 2.3.1 but i've a problem when i use ticketZoom :
Can't locate object method "AllLinkedObjects" via package "Kernel::System::LinkObject" at ../..//Kernel/Modules/AgentTicketZoom.pm line 477.
I've check the file AgentTicketZoom.pm. This file was modified by ITSMTicket and use a function call AllLinkedObjects who don't exist in 2.3.1.
I think ITSM 1.1.2 is not compatible with 2.3.1.
Can someone confirm me that ?
Cordialement,
*Marc GUYARD* Pôle Services Managés
tel. +33 1 30488296 m.guyard@orange-ftgroup.com mailto:m.guyard@orange-ftgroup.com Network Integration Services, 9 parc ariane -- bâtiment gaïa -- 78284 guyancourt cedex www.orange-business.com http://www.orange-business.com/
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OTRS:ITSM devs will try to release 1.2 on 18.08.08. Read mail ITSM mail list for more details. -- MoiKrug - ??????? ???? http://bg8s.moikrug.ru/?from=userlink??????? ???? http://bg8s.moikrug.ru/?from=userlink
