Nils Leideck - ITSM wrote :
There are INSTALL files on the FTP server:
http://ftp.otrs.org/pub/otrs/itsm/
This directory also includes a file called INSTALL-2.1.ITSM where we also have an UPGRADE section.
Hi Nils, thanks, I read the wrong document. The download page (http://www.otrs.org/download/) points to http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.0.ITSM instead of http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.1.ITSM . I would be glad if someone could correct the page for users like me who don't notice the wrong URL at night :) Regards Alexander -- radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123