[itsm] Hi

Hi, OTRS:ITSM has some great features and we are planning to migrate to OTRS:ITSM. Do we have any training institutes back in Bangalore,India for deeper understanding.If no training institutes do we have a document which take me through the features and configuraion settings. Thx for your help in advance. Regards Prabhakar Unlimited freedom, unlimited storage. Get it now, on http://help.yahoo.com/l/in/yahoo/mail/yahoomail/tools/tools-08.html/