ok nevermind; I've got it working now
It was probably due to me not using the interface correctly.
BR,
Cyrille
Le 12/03/2012 20:49, cyrille a écrit :
Hi,
I've a problem with the change management module: I can't save
change templates.
Well, in fact I can. But, the saved templates don't contain
anything; They don't contain work orders and conditions for
example.
Do any of you already have experienced this problem?
Am I stupidly missing something?
I'm using OTRS 3.1.1 with ITSM 3.1.1.
Best regards,
Cyrille Bollu
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Cyrille Bollu
Belnet • ICT & Logistics
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