Just update Admin > Sysconfig > Framework > Core > FQDN to, in your
case, 192.168.10.69:8080
The notifications that are going out will now include the new address.

-- and also, you should modify your webserver to listen on this port;
please refer to your webserver documentation for this...

Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

On Fri, Aug 7, 2009 at 10:53, boonyam lim<boonyamlim@yahoo.com> wrote:
> If i would like to run OTRS at certain port number, let say, 8080, within
> OTRS itself, how to do that, i.e. http://192.168.10.69:8080/otrs/index.pl
> --- On Fri, 8/7/09, Michiel Beijen <michiel@beefreeit.nl> wrote:
>
> From: Michiel Beijen <michiel@beefreeit.nl>
> Subject: Re: [itsm] SMS and Email
> To: "OTRS::ITSM User questions and discussions" <itsm@otrs.org>
> Date: Friday, August 7, 2009, 3:54 PM
>
> For SMS messaging;
> I found it most easy to use an email-to-sms service to send out SMS
> messages to users.
> Some mobile phone operators have special email addresses associated
> with cell phone numbers you could use; see for instance
> http://www.sms2email..com/site/about_external_email2sms.php
> http://www.funsms.net/email2sms.htm (from google, I have no clue if
> it's good or bad)
> or just do some research yourself.
>
> It is best to do a little bit of investigation before choosing an
> option, most operators will charge a little for every message and also
> charges differ wildly between operators. You might also want to make
> sure that you won't send out too many messages, and that the message
> is suited for relaying to SMS. Most times only the first 160 chars of
> the subject will be used as the SMS text.
>
> You could use the Admin > Notification (event) functionality to define
> the messages to send out.
>
> Kindest regards.
> --
> Michiel Beijen
> Software Consultant
> +31 6 - 457 42 418
> Bee Free IT + http://beefreeit.nl
>
>
>
> On Thu, Aug 6, 2009 at 13:00, Klaus Bruno<bruno.klaus@infotrust.ch> wrote:
>> Hi Abelard
>>
>> I did not understand your concern, perhaps because I don't have an yahoo
>> address and don't know the difference between yahoo email and "normal"
>> email addresses.
>> Communication are sent to the email address configured as email address
>> on the customer users properties page. Thats all.
>>
>> Perhaps someone else who has more expirience with yahoo (or google, msn)
>> can give you more details about it's working with OTRS.
>>
>> kind regards,
>> Bruno
>>
>> -----Original Message-----
>> From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of
>> boonyam lim
>> Sent: Thursday, August 06, 2009 11:41 AM
>> To: OTRS::ITSM User questions and discussions
>> Subject: Re: [itsm] SMS and Email
>>
>> Sorry, let me clarify further
>>
>> i know the notification can be sent to own mail server or client's email
>> address. If i key in yahoo email address at the user properties page,
>> does OTRS is able to send the notification to that yahoo email address
>> as well ?
>>
>> Abelard
>>
>> --- On Thu, 8/6/09, Klaus Bruno <bruno.klaus@infotrust.ch> wrote:
>>
>>
>>
>> From: Klaus Bruno <bruno.klaus@infotrust.ch>
>> Subject: Re: [itsm] SMS and Email
>> To: "OTRS::ITSM User questions and discussions" <itsm@otrs.org>
>> Date: Thursday, August 6, 2009, 3:19 PM
>>
>>
>> Hi alone
>>
>> It is (at least for me) more kindly if you sign your message at
>> least
>> with your name...
>>
>> OTRS does not include SMS gateway. But there are many solutions
>> around
>> for that and OTRS is open enough to integrate them.
>>
>> What do you mean exactly with "able to send email to yahoo, msm
>> and
>> google"? What is special with these email clients? You can send
>> email to
>> any domain using smtp and either your own mailserver or your
>> provider.
>> OTRS uses email capabilities of the system it is installed. If
>> you can
>> send email from this host already, OTRS can send emails too.
>>
>> kind regards,
>> Bruno
>>
>> -----Original Message-----
>> From: itsm-bounces@otrs.org
>> <http://us.mc431.mail.yahoo.com/mc/compose?to=itsm-bounces@otrs.org>
>> [mailto:itsm-bounces@otrs.org
>> <http://us.mc431.mail.yahoo.com/mc/compose?to=itsm-bounces@otrs.org> ]
>> On Behalf Of
>> boonyam lim
>> Sent: Wednesday, August 05, 2009 5:28 PM
>> To: itsm@otrs.org
>> <http://us.mc431.mail.yahoo.com/mc/compose?to=itsm@otrs.org>
>> Subject: [itsm] SMS and Email
>>
>> Hi all
>>
>> 1. Does OTRS able to notifify the email ticket via SMS
>>
>> 2. Does OTRS able to send email notification to yahoo mail, msn
>> mail and
>> google mail ?
>>
>>
>> -----Inline Attachment Follows-----
>>
>>
>>
>> ---------------------------------------------------------------------
>> OTRS mailing list: itsm - Webpage: http://otrs.org/
>> Archive: http://lists.otrs.org/pipermail/itsm
>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
>>
>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
>> http://www.otrs.com/en/support/enterprise-subscription/
>>
>>
>> ---------------------------------------------------------------------
>> OTRS mailing list: itsm - Webpage: http://otrs.org/
>> Archive: http://lists.otrs.org/pipermail/itsm
>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
>>
>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
>> http://www.otrs.com/en/support/enterprise-subscription/
>>
> ---------------------------------------------------------------------
> OTRS mailing list: itsm - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/itsm
> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
>
> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
> http://www.otrs.com/en/support/enterprise-subscription/
>
> ---------------------------------------------------------------------
> OTRS mailing list: itsm - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/itsm
> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
>
> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
> http://www.otrs.com/en/support/enterprise-subscription/
>
---------------------------------------------------------------------
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs..com/en/support/enterprise-subscription/