18 Jul
2010
18 Jul
'10
4:43 p.m.
Hi,
I'm wondering if there is any possibility to add extra search fields (not only ConfigItem#, Name, Deployment State and Incident State) to the Link window, while linking CI's or Ticket with CI
...this feature is available in our OTRS extension Kix4OTRS OTRS::CiCS(::ITSM). You can download it at http://www.cape-it.de. regards, Torsten Thau -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de