Hi ITSM friends,
You might be interested in this enhancement which will be implemented in OTRS::ITSM 2.0.3 as for now:
http://bugs.otrs.org/show_bug.cgi?id=5208
Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com
http://webint.cryptonode.de
/ a Fractal project