You can define locations and define CIs.

Examine a CI and select link, then add a link to a Location object.

Though, I defined :

Computer - connected to - Network - related to - Location

I'm somewhat new to ITSM too, so I may have this wrong. please report back.

Matthew Joyce
02 9382 0051 | IT Manager | Children's Cancer Institute Australia for Medical Research

From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Geoff Cole
Sent: Tuesday, 31 July 2007 1:17 AM
To: itsm@otrs.org
Subject: [itsm] Link Location to ConfigItem

Hi,

I am fairly new to otrs, so please bear with me if this has been asked before!

I would like to link Items to a location (possibly through a drop down menu). Is this possible and if so, how?

Thanks in advance

Geoff