On 02.08.2010, at 17:16, DANIEL D'AGOSTINO wrote:
Hi, currently before saving new tickets and after updating ticket the linking of Configuration Items is not required.
żIs there any way to make this required?
I am afraid this is not possible with the current standard OTRS or OTRS::ITSM.
Bit this could be a well accepted feature for OTRS::ITSM for OTRS 3.0 or 3.1
Could you please be so kind and create an entry at
bugs.otrs.org for this idea!