Hi Daniel,

You'll have to set CustomerCompanySupport to 1 in at least one customer data source configuration.

Look at the section in Kernel/System/Defaults.pm that starts with
"(customer user database backend and settings)". Copy the whole block over to Kernel/Config.pm and set CustomerCompanySupport => 1

This will make the icon show up in the 3.0.x toolbar.


On Thu, Sep 22, 2011 at 18:39, DANIEL D'AGOSTINO <ddagosti@hotmail.com> wrote:
> Hi, we are migrating from otrs 2.4.7 to 3.0.10 and we couldn't find the way
> to add the customer company icon to the tickets menu.
> In the otrs 2.4.7 version we had no problem.
> Any suggestions?
> Thanks.
> Daniel.
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