I am currently
trying to get ITSM installed and working. I have installed the ITSM
modules and they install without errors. When I try to go to config item,
I only have the system name and type of system (Production, Planning....).
I have uninstalled and re-installed the modules and have the same issue. I
also installed OTIS::ITSM on a new server and have the same problem. All
the other ITSM modules - Service, SLA seem to be working ok.
From what I can tell
there are no fields in the database to store the information- unless I am
looking in the wrong place. Does anyone know where this info is
stored?
I am using a Windows
2003 sp2 with Microsoft SQL 2000 sp4 and Apache as the web
server.
Is it a problem with
the SQL scripts that set up the database as MS is still new to
OTRS?
Kevin
Valleroy
Network
Administrator
Starion
Financial