Hello people,
Is it possible link a CI when i am creating a ticket have a field to link a CI to this ticket?
Or better, automatically link the CI to the resposible customer referenced to that CI? this will work great when use POP accounts and auto open a ticket with the CI linked and change the state to incident.
Best Regards,
Rangel Perez Sardinha Projects\Support Analyst
Unidade - RPO (+55 (16) 3515-5800 (+55 (16) 3515-5807 (+55 (11) 3130-9800 (+55 (16) 9287-4445 |
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