Hi, I have recently started to evaluate OTRS and would like to know if there is any way to change the fields displayed by : index.pl?Action=AgentITSMConfigItem&ClassID=68 I have modified /opt/otrs/Kernel/Output/HTML/Standard/AgentITSMConfigItem.dtl as following for two new fields, but no luck, I get the header, but no data. Anybody out there can help out? <td class="mainbody" align="center"> <br> <table border="0" width="800" cellspacing="0" cellpadding="3"> <tr class="contenthead"> <td class="contentkey" width="20"> </td> <td class="contentkey">$Text{"Number"}</td> <td class="contentkey">$Text{"Name"}</td> <td class="contentkey">$Text{"Deployment State"}</td> <td class="contentkey" width="150">$Text{"Last Change"}</td> <td class="contentkey">$Text{"SerialNumber"}</td> <td class="contentkey">$Text{"Physical Location"}</td> </tr> <!-- dtl:block:ClassRow --> <tr class="contentbody"> <td class="$QData{"CssClass"}" align="right"> <img border="0" src="$Config{"Frontend::ImagePath"}$QData{"CurInciSignal"}.png" title="$Text{"$QData{"CurInciState"}"}" alt="$Text{"$QData{"CurInciState"}"}"> </td> <td class="$QData{"CssClass"}"> <a href="$Env{"Baselink"}Action=AgentITSMConfigItemZoom&ConfigItemID=$QData{"ConfigItemID"}">$QData{"Number"}</a> </td> <td class="$QData{"CssClass"}">$QData{"Name","40"}</td> <td class="$QData{"CssClass"}">$Text{"$QData{"CurDeplState"}"}</td> <td class="$QData{"CssClass"}" width="150">$TimeLong{"$QData{"CreateTime"}"}</td> <td class="$QData{"CssClass"}">$QData{"SerialNumber"}</td> <td class="$QData{"CssClass"}">$QData{"PhysLoc"}</td> </tr>