Dear Nils,
I can't see that. I only see :
Agent::AddNote
Agent::Escalation
Agent::EscalationNotifyBefore
Agent::FollowUp
Agent::LockTimeout
Agent::Move
Agent::NewTicket
Agent::OwnerUpdate
Agent::PendingReminder
Agent::ResponsibleUpdate
Maybe some missed configuration?.
Best Regards
José.
Att,
Jose Luis Jarpa P.
Gerente de Suporte
jose.jarpa@sixbell.com.br
Fixo : 55-21-32376900
Móvel : 55-21-81980603
-----Mensagem original-----
De: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Em nome de
itsm-request@otrs.org
Enviada em: terça-feira, 22 de fevereiro de 2011 18:21
Para: itsm@otrs.org
Assunto: itsm Digest, Vol 45, Issue 4
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Today's Topics:
1. ITSMChange Notifications (Jose Luis Jarpa)
2. Re: ITSMChange Notifications (Nils Leideck)
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Message: 1
Date: Tue, 22 Feb 2011 18:15:10 -0300
From: "Jose Luis Jarpa"