Hi Marco,

What version of OTRS and OTRS::ITSM are you using? I'm using a vanilla OTRS::ITSM 1.2.3 on OTRS 2.3.4 and it works well for me. See the screenshot below. Also, I have included the defenition for the Location item for reference.

Admin > General Catalog > ITSM::ConfigItem::Location::Type lists the types that are valid for this CI.

Kind regards,

Michiel.

-------------------------------------------------------
Config Item Class: Location
Version: 1
Created by: root@localhost (Admin OTRS)
Created: 05/20/2009 22:27:18
Definition: [
    {
        Key => 'Type',
        Name => 'Type',
        Searchable => 1,
        Input => {
            Type => 'GeneralCatalog',
            Class => 'ITSM::ConfigItem::Location::Type',
            Translation => 1,
        },
    },
    {
        Key => 'Phone1',
        Name => 'Phone 1',
        Searchable => 1,
        Input => {
            Type => 'Text',
            Size => 50,
            MaxLength => 100,
        },
    },
    {
        Key => 'Phone2',
        Name => 'Phone 2',
        Searchable => 1,
        Input => {
            Type => 'Text',
            Size => 50,
            MaxLength => 100,
        },
    },
    {
        Key => 'Fax',
        Name => 'Fax',
        Searchable => 1,
        Input => {
            Type => 'Text',
            Size => 50,
            MaxLength => 100,
        },
    },
    {
        Key => 'E-Mail',
        Name => 'E-Mail',
        Searchable => 1,
        Input => {
            Type => 'Text',
            Size => 50,
            MaxLength => 100,
        },
    },
    {
        Key => 'Address',
        Name => 'Address',
        Searchable => 1,
        Input => {
            Type => 'TextArea',
        },
    },
    {
        Key => 'Note',
        Name => 'Note',
        Searchable => 1,
        Input => {
            Type => 'TextArea',
            Required => 1,
        },
        CountMin => 0,
        CountDefault => 0,
    },
];



http://dl.getdropbox.com/u/222532/otrs_itsm_location.png
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Tue, May 19, 2009 at 09:33, <marco.wehr@bbw-akademie.de> wrote:
Hi,
 
I have a problem with adding  new locations in the admin interface. I can't choice  the type here, i have no possibility to choice any entry from the general-catalog-class ITSM::ConfigItem::Location::Type , becauset here is no text field for type.
 
I hope anybody can help me.
 
 
Thanks in advance
M.Wehr
 
 

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