Re: [itsm] Customer LDAP Sync/Login

Hi, On 05.01.2010, at 19:57, Gerren Murphy wrote:

I have the agent login and sync process working via LDAP, but cannot get the customer login piece to work correctly. What am I missing to allow customers to login via LDAP? Thanks in advance.

your configuration just defines a customer data source but no customer authentication source. I suggest to just open Defaults.pm and search for Customer::AuthModule ... there is an example for customer LDAP authentication. Cheers, Nils Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!