Hi all,<div><br></div><div>I&#39;m trying to assign a responsible to some kind of CI. Because of Agent type is not present I&#39;m trying to configure it, so...</div><div><br></div><div>I defined a CI with a block that looks like:</div>

<div><br></div><div>[...]</div><div><span class="Apple-style-span" style="font-family: Geneva, Helvetica, Arial, sans-serif; font-size: 12px; "> { <br>        Key =&gt; &#39;Agent&#39;, <br>        Name =&gt; &#39;Focal Point&#39;, <br>

        Searchable =&gt; 1, <br>        Input =&gt; { <br>            Type =&gt; &#39;Agent&#39;, <br>        }, <br>    }, </span></div><div>[...]</div><div><br></div><div>Copied and modified ITSMConfigItemLayoutDummy.pm and Dummy.pm (in XML/Type) as *Agent.pm.</div>

<div><br></div><div>Now. I&#39;ve the form correctly configured to have the &#39;Focal Point&#39; displayed and searchable, in fact it display me all the agent I have and the Select button is displayed but, when I select the desired agent it is not then refreshed on the page in the &#39;Focal Point&#39; field... </div>

<div><br></div><div>Sniffing network traffic I see the post containing:</div><div><br></div><div><div>ChallengeToken=bd9a0892a0c9b616af56332b6439e194</div><div>Action=AgentITSMConfigItemEdit</div><div>Subaction=VersionSave</div>

<div>ClassID=110</div><div>ConfigItemID=NEW</div><div>Name=da</div><div>DeplStateID=120</div><div>InciStateID=13</div><div>Description::1=das</div><div>Agent::1=2</div><div>Agent::1::Search=vannini</div><div>Agent::1::Select=2</div>

<div>Agent::1::ButtonSelect=Select</div></div><div><br></div><div><br></div><div>What I&#39;m missing ?</div><div><br></div><div><br></div><div>Thank in advance</div><div><br></div><div>MV</div><div><br></div>