I don't mean it like that, I would like, as Yasir, to be able to see the owner on the display of the CI's I already changed my class, that's not the issue.
Thanks and regards Maria Alejandra Piedra
> Date: Wed, 4 Aug 2010 20:52:48 +0200 > From: ahalle-otrs@radprax.de > To: mail.otrs.com:ITSM User questions and discussions itsm@otrs.org > Subject: Re: [itsm] Config Item Display > > Maria Alejandra Piedra wrote : > > I'm also interested in what Yasir is asking for! I would like to add the > > owner field on the display! > > Hi Maria Alejandra, > > you have to extend the description of the class with something like : > > { > Key => 'Owner', > Name => 'Owner', > Input => { > Type => 'Customer', > }, > }, > > To do so go to Admin -> Config Item -> [select regarding class] -> > [click on button "change"]. > > Regards > > Alexander > > -- > radprax Gesellschaft fuer medizinische Versorgungszentren mbH, > Bergstr. 7 - 9, 42105 Wuppertal, > Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 > Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag > Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 > Web: http://www.radprax.de > > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/