Thanks Nils for clearing this up. I think that code should be
configurable here to give option to users to pickup their fields.
Would you be able to guide a little bit, how to create my own
customize page do display fields of my choice?
Or would it be possible that extend that table to add couple of more
columns which can be part of each CI. As we assign a unique code to
each item.
On 8/6/10, Nils Leideck - ITSM
Hi,
On 05.08.2010, at 06:02, Yasir Mughal wrote:
I have extended the class, the question is how to see more than four fields or fields of over choice in the config item? Please let me know if my question is still not clear.
1) Add a class in General Catalog (existing are computer, etc) (done) 2) Add definition in Config z Item (done) 3) Add Config Item itself using new button (Done) 4) Click on overview
So How to see more than more fields?
This is not possible.
The standard fields Number, Name, Deployment State, Incident State and Last Changed are stored in the separated table and those details are the only ones which are on EVERY CI.
Currently there is only one generic CI Overview layout which is used for displaying CI’s independently of the selected CI Class. It might be in a next version, that we have a separated View for each class created dynamically, but currently this would require some development.
How else would you handle this? What would you expect to be displayed for search results based on other classes?
Freundliche Grüße / Kind regards
Nils Leideck
-- Nils Leideck Senior Consultant
nils.leideck@leidex.net nils.leideck@otrs.com
http://webint.cryptonode.de / a Fractal project
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