Hi mark,
Tks. But which is the portion at that need to change at the sysconfig so that whenever I click the user link I can see all the users automatically?
Best Regards
Eve
-----Original Message-----
From: Mark Totz
[mailto:marktotz@gmail.com]
Sent: Thursday, January 08, 2009
11:41 AM
To: tanww@bii.a-star.edu.sg
Cc: 'OTRS::ITSM User questions and
discussions'
Subject: RE: [itsm] view user
issue
Eve.
In the user page… admin>users..in the “Search for:” Do a search for * and you will see all the users.
Mark (Tater) Totz
630-788-5879 Cell
From: itsm-bounces@otrs.org
[mailto:itsm-bounces@otrs.org] On Behalf Of tanww
Sent: Wednesday, January 07, 2009
9:30 PM
To: itsm@otrs.org
Subject: [itsm] view user issue
Hi all,
I have just installed the otrs-itsm. I have locked in as the administrator and have created quite a few users. However, when I clicked the user hyperlink at the admin area, I cannot see any user listing . I can only see my users when I click the user<->Group hyperlink. How can I make all the users that I have created appear at the listing when I click the user hyperlink? Please advise. Tks.
Best Regards
Eve