Hi Eduard,

Services need to be linked to Customer Users or made default serviceĀ  in https://<yourhost>/otrs/index.pl?Action=AdminCustomerUserService before they become available in tickets.

Regards,
Anton.

2010/3/18 Eduard Ivanov <edi@info74.ru>

How can i bind services to a new ticket?

In Service Manager i am define some services.
Now, when i create a new ticket in [Phone call/new ticket] form, dropdown field Service is empty.
How can i fill them whis list of services?

--
Eduard Ivanov
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