Ok. Good news. Thanks
Cordialement,
Marc GUYARD
Pôle Services
Managés
tel. +33 1 30488296
m.guyard@orange-ftgroup.com
Network
Integration Services, 9 parc ariane – bâtiment gaïa – 78284 guyancourt cedex
www.orange-business.com
De :
itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] De la part de Egor Tsilenko
Envoyé : mercredi 13 août
2008 10:14
À : OTRS:@
Objet : Re: [itsm] Otrs 2.3.1
and ITSM modules
Guyard Marc NIS wrote:
Yes thanks.
I’ve just read this in the otrs FAQ. I install the 1.2 actually.
But this is a beta. Not a problem for me because I check the otrs 2.3.1 upgrade
on non production server.
But do you know when the ITSM 1.2 Stable will be release ?
Cordialement,
Marc
GUYARD
Pôle Services Managés
tel. +33 1 30488296
m.guyard@orange-ftgroup.com
Network Integration Services, 9
parc ariane – bâtiment gaïa – 78284 guyancourt cedex
www.orange-business.com
De : itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] De la part de Manuel Hecht - OTRS AG
Envoyé : mercredi 13 août
2008 10:08
À : 'OTRS::ITSM User
questions and discussions'
Objet : Re: [itsm] Otrs 2.3.1
and ITSM modules
Hi
That’s correct!! OTRS::ITSM 1.1 works with OTRS 2.2 only!
You must use the OTRS::ITSM 1.2 packages with OTRS 2.3.
Mit freundlichen Grüßen
Manuel Hecht
((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18
http://www.otrs.com/
:: Communication with success!
Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von Guyard Marc NIS
Gesendet: Mittwoch, 13. August 2008
08:26
An: itsm@otrs.org
Betreff: [itsm] Otrs 2.3.1 and
ITSM modules
Hi,
I’ve
test the new otrs 2.3.1 but i’ve a problem when i use ticketZoom :
Can't locate object method "AllLinkedObjects" via package "Kernel::System::LinkObject" at ../..//Kernel/Modules/AgentTicketZoom.pm line 477.
I’ve
check the file AgentTicketZoom.pm. This file was
modified by ITSMTicket and use a function call AllLinkedObjects who don’t exist
in 2.3.1.
I think ITSM
1.1.2 is not compatible with 2.3.1.
Can someone
confirm me that ?
Cordialement,
Marc GUYARD
Pôle Services Managés
tel. +33 1 30488296
m.guyard@orange-ftgroup.com
Network Integration Services, 9 parc ariane – bâtiment gaïa – 78284 guyancourt
cedex
www.orange-business.com
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OTRS:ITSM devs will try to release 1.2 on 18.08.08.
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--
Циленко Егор