Dear Michael
When I try to update the package manager I get the error:
: Can't get file from
http://ftp.otrs.org/pub/otrs/itsm/packages13//otrs.xml: 500 Can't connect
to ftp.otrs.org:80 (Bad hostname 'ftp.otrs.org')
So doesn't list me all the available package.
Is there the chance to download the packages from somewhere?
Thanks in advance
Marcelo Mangiacavalli
LANXESS S.A.
IT Head
Cazadores de Coquimbo 2860, PB, Oficina “A”, (B1605DXP) Munro, Vicente
López
Buenos Aires - Argentina
Phone +54 11 5550 1351
Fax +54 11 5550 1336
E-Mail: Marcelo.mangiacavalli@lanxess.com
Web site: http://www.lanxess.com
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Michiel Beijen
Dear Colleagues,
Does anyone know where is the Kownledge Base /FAQ functionality in OTRS. We have the latest version installed but I cannot find it.
Is it an specific module that have to be implemented?
Thanks
Marcelo Mangiacavalli LANXESS S.A. IT Head Cazadores de Coquimbo 2860, PB, Oficina “A”, (B1605DXP) Munro, Vicente López Buenos Aires - Argentina Phone +54 11 5550 1351 Fax +54 11 5550 1336 E-Mail: Marcelo.mangiacavalli@lanxess.com Web site: http://www.lanxess.com
Protect our environment Please don’t print unless you really need to.
El mensaje electrónico precedente (incluyendo algunos archivos adjuntos) contiene información que puede ser confidencial, o constituir información
no pública. Están destinados sólo los destinatarios indicados. Si usted no es el destinatario original de este mensaje, por favor notifique al remitente contestando a este mensaje y luego elimínelo de su sistema. El uso, reproducción, distribución o publicación de este mensaje por destinatarios no intencionados no está autorizado y puede ser ilegal. The preceding e-mail message (including any attachments) contains information that may be confidential, or constitute non-public information. It is intended to be conveyed only to the designated recipient(s). If you are not an intended recipient of this message, please notify the sender by replying to this message and then delete it from your system. Use, dissemination, distribution, or reproduction of this message
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