Hey Ale,

That's weird. There are three fields that are mandatory for each CI: name, deployment state and incident state. The last two are definitions you have on your General Catalog. When bulk importing, include them in your CSV and make sure your entry matches exactly the original name of the state.

Try first with a single CI till your import works, remember not to include the titles of each column when importing your spreadsheet to CSV ;)

Leonardo Certuche
www.itconsultores.com.co


On 26 April 2010 12:12, Maria Alejandra Piedra <alepr14@hotmail.com> wrote:

Hi there!

 

I have a question about that subject. Which one is exactly the DeplStateID?

I added Production on the DeplStateID and it still said Need DeplStateID!

 

Thanks and regards

 

María Alejandra Piedra

Unidad de Informática y Sistemas de Información

IICA (506) 2216-0171

Alejandra.Piedra@iica.int

 







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