Hi Sebastien
I am new to otrs change management. How do i set the conditions so that the status of the change can move from requested to approval??
Thank you,
Lovemore Chirombe
Dear lists,
I try to work with change management and Work orders, i understand to change the status off Change is due by condition and work Order,
But when I create a WO, the CAB or the WO agent open it (click on Report) and they just have 3 state (Accepted, Ready Or Cancel) why I can’t see the other state (in progress, fermé, …..)?
Thank
Sébastien Bory
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