Hi,

I am also using german umlaut not in a primary class but in a class of software, have you checked the coding (UTF-8) for database and otrs ?

regards
Christoph

marco.wehr@bbw-akademie.de schrieb:
Re: config-item-class counter

Hi,

"I could imagine that it has to do something with the German umlaut (there is indeed no English word for "umlaut") in books (B?cher)?"

Thanks for your answer. I have changed all entries in General Catalog and the configitem-class from "Bücher" to "Buecher", but that was it not.

Any other ideas?

Thanks
M.Wehr



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