Hi,

On 18.07.2010, at 18:43, Torsten Thau wrote:

I'm wondering if there is any possibility to add extra search fields
(not only ConfigItem#,  Name,  Deployment State and Incident State) to
the Link window, while linking CI's or Ticket with CI

...this feature is available in our OTRS extension Kix4OTRS
OTRS::CiCS(::ITSM). You can download it at http://www.cape-it.de.


Does this require the whole CiCs Framework?


Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project