Hi,

On 26.04.2010, at 21:25, Maria Alejandra Piedra wrote:

It goes something like this:
FenixProduction OperationalDell
I don't know what Deployment state ID I have to add.

this looks well ... 
"Production" is the Deployment State therefor it is the 3rd column in your import file.
Please make sure this is configured properly in the import / export definition.

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project