Hi marcello, It comes as a separate package, called FAQ. Go to Admin > Package Manager and just install it. Regards, Mike. marcelo.mangiacavalli@lanxess.com wrote:
Dear Colleagues,
Does anyone know where is the Kownledge Base /FAQ functionality in OTRS. We have the latest version installed but I cannot find it.
Is it an specific module that have to be implemented?
Thanks
Marcelo Mangiacavalli LANXESS S.A. IT Head Cazadores de Coquimbo 2860, PB, Oficina “A”, (B1605DXP) Munro, Vicente López Buenos Aires - Argentina Phone +54 11 5550 1351 Fax +54 11 5550 1336 E-Mail: Marcelo.mangiacavalli@lanxess.com Web site: http://www.lanxess.com
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