
24 Aug
2010
24 Aug
'10
4:16 p.m.
Hi,when you display the ticket overview through the AgentTicketStatusView module you see some data in columns like Ticket, Age, Subject, State and Queue. I need to show the name of the creator of the ticket in this view. ¿Any suggestions about how I can do this? ¿Is it possible? I couldn't find out any configuration options to achieve this if there is anyone. Regards and thanks. Daniel.