Hello Gunter, there is an entire seccion of Change Notifications that you can review. I believe what is available is whats there.
There is a FAQ in otrs with the information you need.
This is the link
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQZoom&CategoryID=14&am...
Best Regards
Alvaro
On Wed, May 23, 2012 at 12:09 AM, Guenther Wagner < guenther.wagner@neosventures.com> wrote:
Hello, ****
Could anybody tell me if there is an overview of all tags that can be used for notifications for changes and workorders?****
I found something for tickets, but am not able to find the tags for workorders.****
<OTRS_WORKORDER_WorkOrderAgent> & <OTRS_WORKORDER_ChangeOwner> for example did not work.****
Any help would be appreciated.****
Regards Guenther****
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Neos Ventures GmbH Landsbergerstrasse 155 80687 München****
Telephone: +49 (0) 89 2000 43424 Fax: +49 (0) 89 2000 43410 Mobile: +49 (0) 172 459 31 29****
Email: guenther.wagner@neosventures.com****
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