Hello Gunter, there is an entire seccion of Change Notifications that you can review. I believe what is available is whats there.

There is a FAQ in otrs with the information you need.

This is the link

http://faq.otrs.org/otrs/public.pl?Action=PublicFAQZoom&CategoryID=14&ItemID=376

Best Regards 

Alvaro



On Wed, May 23, 2012 at 12:09 AM, Guenther Wagner <guenther.wagner@neosventures.com> wrote:

 

Hello,

 

Could anybody tell me if there is an overview of all tags that can be used for notifications for changes and workorders?

 

I found something for tickets, but am not able to find the tags for workorders.

 

<OTRS_WORKORDER_WorkOrderAgent> & <OTRS_WORKORDER_ChangeOwner>  for example did not work.

 

Any help would be appreciated.

Regards Guenther


Description: cid:15D4F6E3-D1FB-4697-985F-8265E6A8A3B8@ad.neosventures.com

 

Neos Ventures GmbH
Landsbergerstrasse 155 
80687 München

Telephone:    +49 (0) 89 2000 43424
Fax:              +49 (0) 89 2000 43410
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Email:        guenther.wagner@neosventures.com

    

 


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--
___________________________
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alvaro@gridshield.net
www.gridshield.net