
Got the same problem, cant chose SLA and Service in ticket. The fields are empty. All configured correctly(SLA-s associated with services and so on..). OTRS+Itsm latest stable version. P.S. Otrs was update from 2.1.7, so, all config files was not changed. Thx! -- Best regards , Andrey Feldman ramms@aeiou.pt:
I successfully selected that, what is your problem?
Don't forget to associate services and SLA, in admin options!
Citando "BALAN, Daniel"
: Any help? Otrs 2.2.2 + Itsm 1.0.2
Daniel
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