On 03.05.2010, at 12:56, Alexander Halle wrote:
does anyone know how to link a CI to an attachment ?
I searched for options and tried the FileManager module, but this functionality doesn't seem to exist yet.
Has anybody solved this ? The use case is providing photos of the CI and quickly finding documentation like manuals.
in some cases this is well done with a link to a CI related FAQ article.
There is just the permission concept from ITSM 2.0 left which does allow granular access on a per CI-clase base ...
Therefor be careful which docs are uploaded.
Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com