Hi,
I‘m studying
otrs and the itsm addons from various months before making it operative but I
didn’t found an explanation or example
on how to include
the elements of the hardware, computer ecc db in ticket creation.
Is there someone
that had this need/issue ?
Thanks in
advance to all the list for every suggestion,
Bye
Cristian Marchionni
Cristian Marchionni
Sistema Nord Srl
Support Tecnico
cristian.marchionni@sistemagroup.it
Tel : +39 721 23604
Fax : +39 721 24609
Le
informazioni trasmesse sono destinate eclusivamente alla persona o alla società
in indirizzo e sono da intendersi confidenziali e riservate.
Ogni
trasmissione, inoltro, diffusione o altro uso di queste informazioni a persone
o società differenti dal destinatario è proibita. Se ricevete questa
comunicazione per errore, siete pregati di contattare il mittente e cancellare
le informazioni da ogni computer.
The
information transmitted is exclusively destined for the person or company
indicated in the address and is to be intended confidential and reserved. Any
further transmission, forwarding, diffusion to and any other use of these
information related to persons or companies different form the ones who is
intended for is prohibited. If you receive this communication erroneously,
please contact the sender and delete the information received.