[itsm] Using Configuration Elements
in Ticket Creation
Gesendet von:
itsm-bounces@otrs.org
Hi,
I‘m studying otrs and the itsm addons
from various months before making it operative but I didn’t found an explanation
or example
on how to include the elements of the
hardware, computer ecc db in ticket creation.
Is there someone that had this need/issue
?
Thanks in advance to all the list for
every suggestion,
Bye
Cristian Marchionni
Cristian Marchionni
Sistema Nord Srl
Support Tecnico cristian.marchionni@sistemagroup.it
Tel : +39 721 23604
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