On 12/04/2011, at 18:42, Valentín Ortiz F. wrote:

I'm also using ITSM-CIAttributeCollection with OTRS ITSM 3.0.1 and it is
working fine, I'm able to attach any type of file. Do you have problems
only with jpeg images?



-----Original Message-----
From: Rangel Perez Sardinha <rangel@ezvoice.com.br>
Reply-to: "OTRS::ITSM User questions and discussions" <itsm@otrs.org>
To: itsm@otrs.org
Subject: [itsm] Attachments in CIs
Date: Tue, 12 Apr 2011 16:59:08 -0300

May i attach a file direct to a CI? I had tried to use  ITSM CI
Attribute Collection, but when i use type File Attach in
ConfigurationItem and edit a CI i attaching a JPG i can't edit it
anymore and have no access to CI anymore.


Rangel Perez Sardinha

Projects\Support Analyst


Unidade - RPO

* rangel@ezvoice.com.br

(+55 (16) 3515-5800

(+55 (16) 3515-5807

(+55 (11) 3130-9800

(+55 (16) 9287-4445








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